Widerrufsrecht
Return & Refund Policy
At Bellagy, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we are here to help.
Return Period
You have 30 days from the date you receive your order to request a return. To be eligible, items must be:
- Unworn, unwashed, and in original condition
- With all original tags still attached
- In their original packaging
Non-Returnable Items
- Final sale items
- Accessories that have been used
- Items damaged due to misuse or improper care
How to Start a Return
Send us an email at helpbellagy.store with the following information:
- Your order number
- Full name
- Item(s) you wish to return
- Reason for return (optional)
We will respond within 1–2 business days with instructions on how to proceed.
Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 5–10 business days.
Exchanges
We offer free exchanges for size or color within the 30-day return window, subject to stock availability.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
For any questions, contact us at helpbellagy.store.