Return & Refund Policy
Return & Refund Policy
Your satisfaction is our priority. If you are not completely happy with your purchase, we are here to make it right.
Return Window
You have 30 days from the date of delivery to request a return. To be eligible, items must be:
- Unworn, unwashed, and in original condition
- With all original tags still attached
- In their original packaging
Non-Returnable Items
- Final sale or clearance items
- Accessories that have been used or altered
- Items damaged due to misuse or improper care
How to Request a Return
Email us at helpbellagy.store with:
- Your order number
- Full name
- Item(s) you wish to return
- Reason for return (optional)
We will respond within 1–2 business days with return instructions.
Refunds
Once we receive and inspect your return, we will notify you by email. If approved, your refund will be issued to your original payment method within 5–10 business days.
Exchanges
We offer free exchanges for a different size or color within the 30-day return window, subject to stock availability.
Return Shipping Costs
Customers are responsible for return shipping costs unless the item received was damaged or incorrect.